Create and Manage Email Accounts in DirectAdmin

Creating a New Email Account

You can create unlimited email accounts for any domains hosted on your server through the DirectAdmin control panel.

  1. Log into DirectAdmin.
  2. Navigate to the appropriate user account and select the domain at the top of the page.
  3. Under the E-mail Management menu select E-mail Accounts.
  4. Click “Create Account”.
  5. In the first box type the username for the email account you wish to create. The maibox will have the address ‘username@yourdomain.com’.
  6. Next, type the password that you want to use for the mailbox.
  7. Finally, click “Create Account”. (We recommend leaving the quota and send-limit as default unless you require specific settings)

After creating the account, you’ll see a window pop up showing the mail server settings to use in your mail client.

Note: You can use the “Generate Random Password” button to generate a random, secure password. The password will be shown to you after you click “Create”. Make sure to save this password somewhere secure so you don’t forget it, such as LastPass.

Deleting, Suspending, and Unsuspending Accounts

Deleting an email will delete the account and all emails it contains. Please note, however, you can simply suspend an account to prevent it from logging in or sending mail. While suspending an account can be reversed, deleting cannot.

  1. Log into DirectAdmin.
  2. Navigate to the appropriate user account and select the domain from the drop-down at the top of the page.
  3. Under the E-mail Management menu select E-mail Accounts.
  4. In the far right-hand column check the select boxes for the email accounts that you want to delete, suspend, or unsuspend.
  5. Click the corresponding button to delete, suspend, or unsuspend the selected accounts.
  6. If deleting the account, we recommend leaving “Clean Forwarders” checked to prevent bounces from forwarding to the deleted account.

Note: You cannot delete the directadminuser@yourdomainname.com address that is automatically created for every domain by default.