CNAME Records

CNAME records allow you to point additional hostnames to your official address or canonical name. This is necessary to be able to reach your domain from addresses like ftp.domain.com, mail.domain.com, etc. This article explains how to set up a CNAME record on one of your domains.

  1. Log in to DirectAdmin.
  2. Navigate to the appropriate user account and select the domain from the drop-down at the top of the page.
  3. Under the Account Management menu select DNS Management.
  4. Click “+ Add Record”.
  5. Select “CNAME” from the Record Type drop-down list.
  6. In the first text box enter the record name. For example, if we are setting up “fun.domain.com” then “fun” would be entered in this field.
  7. In the second text box you will enter the address that your CNAME should point to, followed by a period. If you were setting up “fun.domain.com” pointing to “mydomain.com” you would enter “mydomain.com.” (note the period at the end) in the second text box.
  8. Click “Add” and your CNAME record will be added to your DNS.
  9. DNS can take anywhere from 15 minutes to 72 hours to propagate, depending on the ISP used by you and by the service requesting the record.